Shipping & Returns

SHIPPING:

$10 Flat-rate shipping Canada-wide and to the US.

ONLINE RETURNS:

If you are not completely satisfied with your items, we are pleased to offer you an exchange or refund within 14 days of the original purchase date. Please note that customers are responsible for return shipping costs. Returns after 14 days and no longer than 30 days will be refunded for credit only. 

Seasons of Westport is not responsible for any returns that are lost or stolen in transit. You need to send by Canada Post - regular parcel post but with insurance and tracking. 

Any item sent out will be checked by two people to ensure excellent quality. But if there is a manufacturer defect and not the result of normal wear and tear, we will gladly reimburse you.

Returned items must be in their original condition with tags attached.

If you receive an order and the package is damaged, don't accept it.

NON-REFUNDABLE ITEMS:

We are not able to accept returns (exchanges or returns) on jewellery, hats and hair accessories.

EXCHANGES:

Exchanges can be made for 14 days from the day you receive your merchandise. Please contact us to see if the item is available and if it is, we will be happy to put the replacement item on hold until your return arrives.

RETURN ADDRESS:

Seasons of Westport
Attn: Online Store
17 Church St. PO Box 339
Westport, Ontario
K0G 1X0

lori@seasonsofwestport.ca
613-273-8792